Return Policy – BuyTeddyBears.uk

We want you to be fully satisfied with your purchase.

You have 14 days after receiving your orderto request a return.

Return Conditions:
- The item must be **unused and in its original packaging**
- You must provide **proof of purchase**
- Items must be returned in resellable condition

How to request a return?
Please contact us at support@buyteddybears.uk with:
- Your order number
- The reason for the return

We will send you detailed return instructions.

 Return Shipping Costs:
- Return shipping costs are the responsibility of the customer, unless the item is faulty or we made an error.

 Refunds:
- Once we receive and inspect your return, your refund will be processed within **5 to 7 business days.

Thank you for shopping with us 💛